Terms and Conditions

These terms and conditions apply to the purchase of tickets, passes and products from Adventure Park Pty Ltd ABN 58 988 231 336

TERMS AND CONDITIONS OF PURCHASE AND USE

Ticket entitles admission during advertised general opening times and is valid until the end of the current season 22 April 2019, unless otherwise stated.
Ticket prices are per person, inclusive of GST and are valid for a single day use only.
Ticket includes entry to Adventure Park and covers all rides and attractions but excludes food and beverage, merchandise, lockers, BBQ.
Ticket validity period will not be extended.
Adventure Park is not responsible for lost, stolen or misplaced tickets and no refunds will be given under these circumstances.
Tickets are non-refundable and not redeemable for cash. Tickets cannot be on-sold to another party for re-sale.
By making this ticket purchase you acknowledge the Adventure Park conditions of entry.
Government issued senior card must be presented upon entry
Government issued disability card must be presented upon entry.
A carer card will be accepted upon entry when accompanying a disabled card holder.
Adventure Park accepts companion card program members. Adventure Park will issue the companion card holder with one complementary day ticket for use by their companion.
Adventure Park reserves the right to change terms and conditions at any time without notice.
Day ticket prices are shown in Australian Dollars. Any purchase you make will be charged in Australian Dollars. You are solely liable for any currency conversion fee charged by your credit card provider.
Adventure Park visitor numbers are capped to prevent overcrowding. Entry is on a first come, first served basis. Should Adventure Park reach capacity no further entries will be permitted regardless of ticket or pass type.
For all credit card purchases, a 1.5% transaction fee (subject to change at Bank discretion) will apply. There is an online ticket processing fee of $1 per admission ticket.
This fee covers the overall infrastructure and operation of an online bookings service that delivers payment security. This booking fee also allows for the recent and ongoing improvements that have been made to our website.
After completing your online purchase you will receive an email which includes your e-ticket, e-pass or e-gift card and receipt. Please present your e-ticket on your mobile device or print and present this ticket at the ticket gate. A valid photo ID and credit card used to purchase the ticket must be provided.
By making your online purchase to Adventure Park, the ticket holder agrees to be contacted by Adventure Park regarding your ticket and associated benefits. Ticket holders may unsubscribe at any time by contacting Adventure Park or using the unsubscribe option on the received emails.
Any child UNDER 14 years of age CANNOT gain entry to the park UNLESS they are accompanied by a person 16 years of age or over.

2018-19 SEASON PASSES

A season pass is a single person membership and includes unlimited entry to Adventure Park during normal advertised operating days and hours from Friday 1 November 2019 or later date of purchase until 13 April 2020. No extensions to validity periods are available for any reason.
For all purchases on our website a 1.5% transaction fee will apply along with a $1 per admission ticket processing fee. You will be notified of these fees during your online purchase. The fee covers the overall infrastructure and operation of an online bookings service that delivers payment security. This booking fee also allows for the recent and ongoing improvements that have been made to our website.
Should you elect to make recurring monthly payments as specified at time of purchase, your season pass will not be deemed valid until the final payment is received. Should your payment method change and you fail to update these details by contacting Adventure Park, your season pass will be deactivated. Adventure Park will make no more than 3 attempts to receive payment or contact you. After this time, any monies paid toward your season pass will be forfeited and are non-refundable. Recurring payment plans for Season Passes are only available online.
In paying your first instalment for your Season Pass/es, you understand and acknowledge that you are committing to purchase Season Pass/es for the 2019-20 season at Adventure Park. You understand and acknowledge that your Season Pass is non refundable and cannot be cancelled. When purchasing Season Pass/es with an initial payment you represent that the credit card you provide will be authorised for payment of the remaining balance of your purchase, monthly, as described at the checkout. Under the Australian Consumer Law, you are entitled to the benefit of the non-excludable consumer guarantees that apply to the provision of both goods and services ("Consumder Guarantees"). You will not be entitled to cancel your Season Pass purchase after the initial payment or receive a refund of the Season Pass fees (or any part thereof) unless Adventure Park has failed to comply with the consumer guarantees or is otherwise required by law to provide a refund.
After completing your online purchase you will receive an email that includes your e-pass and receipt. Please present your e-pass on your mobile device or print and present this at the Guest Services window. Your photo will need to be taken and you will receive your membership card and pack prior to your first entry. A valid government issued photo ID must be provided.
Season pass includes entry to Adventure Park and covers all rides and attractions but excludes food and beverage, merchandise, lockers, BBQ. Season Pass holders may incur additional charges for special attractions or temporary features.
A season pass is non-transferable and cannot be given to anyone else to use. Your pass will be cancelled without refund if found to be used by anyone else. Any activity deemed fraudulent or abusive will also result in the cancellation of your pass.
If your season pass is lost, stolen or damaged you will incur a $5 reprint fee at time of issue. The 'Bring a friend for free' benefit in the months of November 2019 & March 2020 will become invalid at the time of re-printing and will not be able to be used if your card is lost.
Season pass benefits are available online at www.adventurepark.com.au. Offers are only available upon presentation of a valid season pass. Season Passes that are not paid in full are not deemed to be valid.
Season passes are non-refundable and not redeemable for cash. Season passes cannot be on-sold to another party for re-sale under any circumstances. If a season pass has not been redeemed or used in any way, you may change the holder name only by contacting Guest Services.
Season Pass holders are not entitled to entry to special events or private functions. This includes special events or evening openings however a benefit of your Season Pass will allow discounted entry at times.
Upon purchasing a Season Pass, your personal information will be collected in accordance with Adventure Park’s privacy policy.
Upgrades to a Season Pass from a day ticket must be made within the park on the day of initial visit. Upgrades are not available after the date of visit using the day pass.
Upgrade charges are based upon the difference between initial purchase price of day ticket to the full retail price of a Season Pass. Exceptions apply to group and birthday party tickets, where the upgrade price is based on the minimum group size prices and the express party price.
Third party, school groups, holiday programs, special events or evening opening tickets are not eligible for upgrade.
Special offer day pass prices are used in calculating the upgrade price.

Associated Benefits:

A season pass membership is priced according to unlimited entry to Adventure Park during the advertised season. Associated benefits are a value addition only and offered in goodwill. Should they become unavailable at any time or the season pass holder misplaces any offers they are not replaceable or extendable. Benefits have no actual cash value and therefore cannot be refunded and Adventure Park will not be liable for any perceived loss.
Food and beverage 20% discount is not in conjunction with any other offer. Season Pass must be presented at point of purchase. Redeem offers at The Hungry Shack or other participating food outlets.

Express Entry:

Express entry is valid for entry into the park only and not valid for any rides or attractions.
A season pass must be present to use the express entry line.
Express entry is only valid in peak periods. Peak periods decided by Adventure Park only.

Bring a Friend for Free Benefit:

Bring a Friend for Free tickets are a bonus addition to Season Pass holder value.
They are a one day, single person admission ticket valid for one day in November 2018 and/or March 2019 as determined by Adventure Park. These dates will be limited to 2 specified weekends. No other days are valid for the Bring a Friend for Free benefit.
The Season Pass holder who received this benefit must be in attendance with the guest at entry to redeem the benefit
Adventure Park is not responsible for lost benefit indications. If the original season pass card is lost and needs replacing during a month that the benefit is available, the benefit will be abandoned.
Bring a Friend for Free benefits are non-transferable, non-refundable and not redeemable for cash. Benefits cannot be on-sold. Violation of this condition will lead to cancellation of the original Season Pass associated with the benefits.

Discounts:

Food and Beverage & Merchandise discounts are only valid at the time of purchase. A valid season pass card must be presented at time of redemption.
Cabana discounts will be offered periodically and for specified limited times. Terms and Conditions of each offer will be issued at the time of the promotion and valid only with a valid season pass. Season Pass details will be required at the time of booking and will need to pre presented on the day of the Cabana booking at the Cabana pick up location.

Birthday Party Discount:

To qualify for the season pass birthday discount the birthday child or parent must hold a current season pass membership.
Season pass details will be required at the time of booking.

GIFT CARDS

Gift cards expire 3 YEARS (36 months) from the date of issue.
You will receive an email confirmation of your gift card purchase, which will include your e-gift voucher. Please present your e-gift voucher on your mobile device or print and present the voucher at the ticket gate or in any of the food and beverage outlets or merchandise stores.
If you chose to have a physical gift card sent, an $8.00 express post fee will be applied to your gift card transaction. Please allow 1 to 4 days for the express post delivery of your physical gift card. Gift cards are only available for delivery in Australia.
Treat this card like cash. Not redeemable for cash
Gift Cards cannot be sold or advertised without the prior consent of Adventure Park Geelong
This card is redeemable for admissions tickets, food and beverage, merchandise and cabana hire. Lockers cannot be purchased using a gift card.
Adventure Park is not responsible for lost, stolen or misplaced gift cards and no refunds or replacements will be given under these circumstances.
Gift cards cannot be reloaded. No change will be given but the balance can be applied to any purchases. It is up to the gift card holder to redeem the full value before the card expires.
Un-used balance at the time the gift card expires will not be refunded or credited.
To check your gift card balance phone guest services on 03 5250 7200.

SEASON PASS REDEMPTION CARDS

Season Pass Redemption Card holders must present their redemption card at Adventure Park, where a Season Pass Membership will be issued
Season Pass Membership are not transferable and the holder will have their photograph taken for the pass. For enquiries, contact Guest Services on 03 5250 7200
Valid at Adventure Park Geelong only
Not redeemable for cash
Redeemable for a Season Pass Membership for the current season only. This card will expire at the end of the current season
Not valid to be used in conjunction with any other offer or promotion unless otherwise stated
Expired cards will not be extended or replaced or refunded
Redemption cards cannot be used to purchase gift cards
Terms and conditions apply.

CABANA & SUN BED HIRE

Cabana and Sunbed booking payments are non-refundable.
A minimum of 48 hours notice prior to booking date is required for all Cabana and Sunbed date transfers. To transfer your booking to another date, verbal notification is required to be given to a member of the sales booking team by phoning 0352507200. Email requests for transfer of date will not be accepted.
A maximum of 22 Cabanas and 12 Sun Beds available for rent per day.
Cabana and Sun Bed bookings are available on a first come first served basis.
You can select your preferred cabana or sun bed from any of the available locations.

CONDITIONS OF ENTRY

You by your participation accept and acknowledge the inherent risks of the rides and attractions at Adventure Park.
Admission price includes entry to Adventure Park and covers all rides and attractions but excludes food and beverage, merchandise, lockers, BBQ.
Adventure Park may close rides, attractions and/or whole of premises on a permanent or temporary basis due to adverse weather, safety, refurbishment, maintenance activity, capacity, special events or other reasons. Any extensions to the life of your ticket/pass or refunds as a result of limited visitation, suspension, premises or ride closure are not allowed.
Published ride and attraction operating times may change without notice and ride queue wait times may apply.
Adventure Park does not provide refunds. Refunds are not issued due to adverse and/or inclement weather.
No alcohol or drugs of any type are permitted to be brought into the park. We have two fully licensed cafes where a limited selection of alcohol is available to purchase.
No bbqs, gas or flammable equipment and/or urns are permitted to be brought into the park
No glassware or sharp objects are permitted to be brought into the park
No Animals, with the exception of accredited guide and accredited assistance dogs may enter the park
No inflatables, frisbees, balls, scooters, skateboards, bicycles, roller blades or other equipment or objects that may jeopardise the safety of others or impede staff are permitted to be brought into the park.
Adventure Park has a no smoking policy. No smoking is permitted inside the grounds.
Vehicles are parked at your own risk. Adventure Park is not responsible for loss of or damage to any vehicle or contents of your vehicle whilst parked on Adventure Park premises.
Adventure Park reserves the right to inspect any bags or other goods in your possession or your locker immediately upon request, including viewing of any images taken within the park.
It is a condition of entry that appropriate clothing must be worn at all times keeping in mind that we are a family park. When using water rides appropriate swimwear must also be worn.
Adventure Park reserves the right to refuse entry or remove guests from the park for offensive behaviour, queue line jumping, stealing, vandalism, unsociable behaviour including unsocial language, displaying any signs of intoxication and/ or under the influence of alcohol or drugs, failure to follow ride guard and/or ride safety instruction signage or failure to comply with these conditions of entry.
The use of image recording devices is not permitted in any change room or bathroom facility.
Photographs, videos and sound recordings must be for your own private use and not for any commercial purpose.
Your image may be taken at any time by surveillance equipment for security or sales purposes.

VIP PARKING

VIP Parking will only be available on specific peak admission days as determined by Adventure Park.
VIP Parking is sold on a first come, first served basis.
Limited VIP Parking available. Once sold out, no further VIP parking will be made available.
VIP Parking can only be purchased on site at Adventure Park. VIP Parking cannot be pre-booked or pre-purchased
VIP Parking is valid for single day use on the date of purchase only
Credit/ EFT Card payment only
VIP Parking is non-refundable, non-transferable and not redeemable for cash
VIP Parking is a stand-alone purchase and is not connected with the purchase of a Season Pass Membership, Day Ticket, Group Booking, Holiday Program or Gift Card.
Adventure Park Gift Cards cannot be redeemed for this product.
For all credit card purchases, a transaction fee of an amount subject to bank discretion will apply.

HEALTH AND PHYSICAL ADVICE

Due to safety or operational requirements, height, weight, age and clothing restrictions may apply to some rides and attractions. Please refer to ride signage for specific details.
For safety reasons, pregnant women, guests with certain pre-existing health issues, guests with casts, footwear, eyewear or any hard or sharp objects are not permitted on any waterslides and may be restricted on some rides and attractions.
Patients with medical conditions are responsible for accessing whether or not they can participate. You must seek medical advice if uncertain.
For hygiene considerations, we require that all children who are not toilet trained must wear waterproof nappies whilst using aquatic facilities.
Any patron who has suffered from diarrhoea within the last 48 hours must not use water rides and aquatic facilities.

RESPONSIBILITIES OF PATRONS

Any child UNDER 14 years of age CANNOT gain entry to the park UNLESS they are accompanied by a person 16 years of age or over.
You must act with consideration both for yourself and for other guests and please refrain from behaviour that could affect the safety of fellow guests.
You must obey all warnings given by Adventure Park staff including all written and verbal instructions.
Parents and guardians are required to actively supervise their children at all times as recommended by Royal Life Saving Australia’s Keep Watch Guidelines. Lifeguards and/or staff cannot supervise all children at all times.
You must use all ride safety equipment as instructed by staff when participating on rides and attractions.
Carers are responsible for persons under their supervision.
We will not be responsible for any loss of personal property. Lockers are available.
We the owners and operators of the premises are not liable for and irrevocably release us from any liability from death, personal injury, property loss or damage arising from any cause whatsoever (including the negligence of staff to the fullest extent permitted by law) whilst you are on the premises.

SUMMER NIGHTS EVENT

Summer Nights event can only be accessed with a specific ticket for this event. General day passes, group admission day tickets and season passes are not valid entry tickets to these events unless otherwise advertised. (December 7th 2018 will be a free entry event for Season Pass Holders) Ticket entitles admission to the event date as booked. It is valid for single entry only. Guests who have been admitted to Adventure Park during the day will be asked to leave the venue and re-enter with a valid summer nights event ticket.

Valid Season Pass Holders can purchase summer nights event tickets at a 50% discounted ticket price off the summer nights retail ticket price.
Ticket prices are per person, inclusive of GST.
Ticket price includes all rides and attractions as advertised (excluding archery & train) but excludes food and beverage, merchandise, lockers.
Lazy River and Shipwreck Harbour boats rides will close on dusk for safety reasons.
BBQ's will not be available at these events.
No esky's, glass containers, commercial food allowed to be brought into the park.
Licensed venues operate within the park. This is a family event. Any guests found to be intoxicated or partaking in antisocial behaviour will be asked to leave. A refund will not be issued.
Ticket validity will not be extended.
Adventure Park is not responsible for lost, stolen or misplaced tickets. Refunds will not be issued under any circumstances.
Adventure Park is not responsible for weather condition. Should the weather be inclement, bring wet weather gear. There is shelter available.
In the event of severe weather warning where the event may be cancelled, you will receive a credit to use toward a future visit.
By making this ticket purchase you acknowledge the Adventure Park conditions of entry.
Adventure Park accepts companion card program members. Adventure Park will issue the companion card holder with one complementary day ticket for use by their companion.
Adventure Park reserves the right to change terms and conditions at any time without notice.
Adventure Park visitor numbers are capped to prevent overcrowding. Entry is on a first come, first served basis. Should Adventure Park reach capacity no further entries will be permitted regardless of ticket or pass type.
Please present your e-ticket on your mobile device or print and present this ticket at the ticket gate. By making your purchase to Adventure Park, the ticket holder agrees to be contacted by Adventure Park regarding your ticket and associated benefits. Ticket holders may unsubscribe at any time by contacting Adventure Park or using the unsubscribe option on the received emails.
Junior ticket holders must be under 120cm in height
Free entry for children under 90cm.

GROUP FUNCTION TERMS AND CONDITIONS

PAYMENT OPTIONS:
Direct Deposit Payment
Direct deposit payments must be cleared at least 14 days prior to your booking date.
Credit Card Payment
Call 03 5250 7203 to make credit card payments. A 1.5% Credit Card surcharge will apply
Cheque Payment
Deposit your cheque at NAB Branch or post your cheque directly to Adventure Park. Cheques must be cleared at least 14 days prior to your booking date.
Account Details: BSB 083-646 Account 18-170-3054
Account Name: Adventure Park PTY LTD, National Australia Bank, Geelong Branch
Quote your Booking ID as reference
Postal address: PO Box 370 Leopold 3224

BOOKING CONFIRMATION AND PAYMENT

A booking deposit must be paid in full to confirm your booking. A booking will be cancelled if the booking deposit is not paid by the invoice due date. Payment of the booking deposit shows acceptance of these Booking Terms and Conditions.
The group booking deposit is $680.00 This deposit amount is equivalent to the minimum number of group tickets required to be purchased for a group booking ticket discount. For group bookings of more than 500 guests a 10% deposit of the total booking amount is required.
The booking balance must be paid in full no later than 14 days before the booking date. Admission tickets and Group Extra tickets required for the booking will not be issued until full payment of the booking balance is received and the funds received in our bank account.
Group function discounts are not available if a booking is not confirmed 14 days prior to the booking date.

CANCELLATION/REFUNDS

Adventure Park may cancel a confirmed booking should outstanding monies not be paid as required by these terms and conditions.
In the event a booking is cancelled, deposit payments are non-refundable. Adventure Park will refund any remaining payments in full providing the booking is cancelled in writing more than 30 days before the booking date. If cancellation of the booking is received less than 30 days before the booking date, all monies paid to Adventure Park will be forfeited.
Unless otherwise stated, payments made to Adventure Park for Catering, Santa Service or Food and Beverage tickets are non-refundable and non-transferable.

ENTRY CONDITIONS

All guests must adhere to Adventure Park's Conditions of Entry. Notice of the Conditions of Entry can be found at the Adventure Park Ticket Gates and at www.adventurepark.com.au

EQUIPMENT AND ELECTRICAL

If you wish to bring any equipment into Adventure Park, including electrical equipment, the equipment will need to be inspected by Adventure Park prior to use to ensure it is deemed safe for use, tested and tagged.

GROUP FUNCTION ADMISSION TICKETS

A group function admission ticket is required for entry to Adventure Park, electronic tickets are accepted.
Function ticket includes entry and unlimited rides ALL DAY.
Group function admission tickets allow guests to visit the park on function date. Any tickets not redeemed on function date are valid for use after that date and up until 22 April 2019. Function tickets are not valid for use between 26 December to 29 January inclusive.
A minimum purchase of 20 tickets is required for all group functions.
Any additional function admission tickets that are required on the day of the booking will be paid at the ticket gate upon entry at the full general admission day ticket rate. Group function admission tickets cannot be purchased on the day of the booking. Group function admission tickets cannot be collected on the day of the event. A guest list will not be accepted in replacement of an admission ticket.
Group function admission tickets must not be exchanged, refunded, transferred or re-sold and are void if altered. Lost, stolen or misplaced tickets will not be refunded.
Group function admission tickets are sent electronically via email. If an email address is not provided a postage fee of $10.00 will apply.

FOOD AND BEVERAGE TICKETS

Food and Beverage tickets are date specific and are non-refundable and non-transferable to any other date.
Food and Beverage Tickets must be booked, confirmed and paid in full no later than 14 days before the booking date.
Minimum numbers apply.

CATERING

No external commercial caterers are permitted on site. We do not allow the use of personal gas barbecue equipment.
Catering must be booked, confirmed and paid in full no later than 14 days before the booking date.
Catering tickets are date specific and are non transferable to any other date.
Minimum numbers apply.

BOOKING DETAILS

Adventure Park reserves the right to change the reserved area for a booking where it is deemed necessary. We will attempt to ensure that no changes are made to a reserved area however if a change is deemed necessary we will notify you as soon as possible and ensure that every attempt is made to ensure your booking is a success.
A reserved area will guarantee that at least 85% of your guests can be seated at any one time.

BULK TICKETING TERMS AND CONDITIONS

PAYMENT OPTIONS:
Direct Deposit Payment
Direct deposit payments must be cleared at least 14 days prior to your booking date.
Credit Card Payment
Call 03 5250 7203 to make credit card payments. A 1.5% Credit Card surcharge will apply
Cheque Payment
Deposit your cheque at NAB Branch or post your cheque directly to Adventure Park. Cheques must be cleared at least 14 days prior to your booking date.
Account details: BSB 083-646 Account 18-170-3054
Account Name: Adventure Park PTY LTD, National Australia Bank, Geelong Branch
Quote your Booking ID as reference
Postal address: PO Box 370 Leopold 3224

BULK TICKETING PURCHASES

A minimum of 30 paying tickets required to qualify for bulk ticketing discount.
Bulk ticketing is a discount ticket ONLY. No reserved area, seating or group extras are available with this ticket type.
Bulk tickets are not available for purchase at admission gates. Tickets must be pre-purchased to receive the bulk ticketing discount.
Bulk Tickets are available for purchase via our website or by calling 5250 7200.
All purchased tickets will be emailed to you upon full payment, to your nominated email address.

ENTRY CONDITIONS

All guests must adhere to Adventure Park's Conditions of Entry. Notice of the Conditions of Entry can be found at the Adventure Park Ticket Gates and at www.adventurepark.com.au

BULK ADMISSION TICKETS

A Bulk admission ticket is required for entry to Adventure Park, Electronic tickets are accepted.
Bulk tickets includes entry and unlimited rides ALL DAY.
Bulk Tickets allow guests to visit the park any day and are valid for use up and until 22 April 2019.
A minimum purchase of 30 tickets is required for all Bulk Ticket purcahses.
Any additional tickets that are required on the day of the booking will be paid at the ticket gate upon entry at the full general admission day ticket rate.
Bulk admission tickets are not extendable or refundable and are void if altered. Lost, stolen or misplaced tickets will not be refunded.
Bulk admission tickets are sent electronically via email. If an email address is not provided a postage fee of $10.00 will apply.

BIRTHDAY PARTIES TERMS AND CONDITIONS

Minimum of 10 paying children between 4-15 years are required to qualify for a Birthday Party Package.
Any Season Pass Member with a valid season pass are NOT included in this count.
Birthday Party Child must be aged between 4 and 15 years.
Maximum of 50 guests permitted per birthday party (total guests include birthday child, paying children, parents/guardians and additional guests).
Birthday Party bookings must be paid in full at time of booking (a minimum of 5 days prior to the event).
Birthday Party prices are valid until 22 April 2019.
To qualify for the season pass discount, birthday child or parent must hold a current season membership.
All ticket prices are per person.
We understand that organizing a birthday party can be difficult to manage, and will accept notification 48 hours prior to the party of any invitees unable to attend. These tickets MAY be eligible for a refund should the minimum number conditions still apply. Any non redeemed tickets on the day, or within the 48 hour grace period are not refundable or transferable.
To redeem free parent access for attending children, you must present the birthday invitation at the ticket gate. 1 adult per child, per invitation only.
Express Party Package allows entry from 2pm only. 1 adult will be allowed access to their party area 20 minutes before this time to allow for any set up requirements.

CANCELLATION/REFUNDS

Birthday parties are non-refundable. Adventure Park will allow guests to re-schedule a booked party with a minimum of 5 days notice, however dates will be subject to availability.
Birthday Party inclusions are valid on the day of the event only
Please refer to general terms and conditions for conditions of entry- making note of our policy of no glass or sharp knives allowed to enter the park. Please consider this when planning a birthday cake.

SCHOOL EXCURSION TERMS AND CONDITIONS

PAYMENT OPTIONS:
Direct Deposit Payment
Direct deposit payments must be cleared at least 14 days prior to your booking date.
Credit Card Payment
Call 03 5250 7200 to make credit card payments. A 1.5% Credit Card surcharge will apply.
Cheque Payment
Deposit your cheque at a NAB Branch or post your cheque directly to Adventure Park. Cheques must be cleared at least 14 days prior to your booking date.
Account Details: BSB 083-646 Account 18-170-3054
Account Name: Adventure Park PTY LTD, National Australia Bank, Geelong Branch
Quote your Booking ID as reference
Postal address: PO Box 370 Leopold 3224

BOOKING CONFIRMATION AND PAYMENT
Pre-Paid School Excursions:

A booking deposit must be paid in full to confirm your booking. A booking will be cancelled if the booking deposit is not paid by the invoice due date. Payment of the booking deposit shows acceptance of these Booking Terms and Conditions
The booking deposit is $230.00.
At time of booking, estimated student and teacher attendance numbers must be provided to Adventure Park.
All bookings must be paid in full a minimum of 14 days prior to booking date.
Any bookings not paid by this date, will be subject to a price increase to the Flexi rate.
Any numbers over and above the confirmed booking will be charged at the Flexi rate, and invoiced to the school

Flexi- rate School Excursions:

A booking must be made and deposit received prior to your excursion date.
24 hours notice is required prior to booking date if attendance numbers alter greater than 20%.
Student & teacher attendance numbers will be calculated at the ticket gates on your arrival to the park. These school attendance numbers will be confirmed with a school representative / teacher at this time.
A final invoice will be issued and emailed to the school booking representative on the day of the booking, with payment to be made in full no later than 14 days from invoice date.

Fun and Food Excursion Packages:

In addition to the terms and conditions for pre-paid school excursions:
All meal selections must be received by the Group Bookings Team no later than 7 days prior to your visit
Free teachers are not eligible to receive a meal
Any attendance cancellations will only be eligible for a refund of the entry price. No catering charges will be refunded.

CANCELLATION/REFUNDS

Adventure Park may cancel a confirmed booking should booking deposit not be paid as required by these terms and conditions.
In the event a booking is cancelled, deposit payments are non-refundable. Adventure Park will refund any remaining payments in full providing the booking is cancelled in writing more than 14 days before the booking date. If cancellation of the booking is received less than 14 days before the booking date, all monies paid to Adventure Park will be forfeited.

ENTRY CONDITIONS

All guests must adhere to Adventure Park's Conditions of Entry. Notice of the Conditions of Entry can be found at the Adventure Park Ticket Gates and at www.adventurepark.com.au

EQUIPMENT AND ELECTRICAL

If you wish to bring any equipment into Adventure Park, including electrical equipment, the equipment will need to be inspected by Adventure Park prior to use to ensure it is deemed safe for use, tested and tagged.

SCHOOL ADMISSION TICKETS

Minimum of 10 paying students are required to receive discounted school ticket price.
1 teacher / teacher's aid is admitted free with every 5 paying students.
Additional teachers / teachers aid pay school ticket price.
School groups who on the excursion day arrive with less than 10 students do not qualify for the school booking ticket price.
Schools with less than 10 students on the excursion day will be charged at the full general admission day ticket rate.
A Season Pass Membership is not included in the minimum numbers for school bookings.
Any students entering Adventure Park using their Season Pass Membership, but part of a school excursion are deemed under the care and guardianship of the school. The school must provide the group bookings team with a list of names of students in their care entering with a Season Pass Membership.
School rates are not available to schools who arrive without a booking.
School ticket prices are valid during VICTORIAN government school term weekdays only. Not valid public holidays, school holidays or weekends.
Schools are required to be a government school or a registered non government school. School groups outside of this do not qualify for the school ticket prices.
School ticket prices and information are valid until 22nd April 2019.

BOOKING DETAILS

School bookings include free reserved seating area for your school’s use. This will be allocated and confirmed by Adventure Park.
BBQ hire can be added to a booking at a cost of $40.00 per BBQ. Teacher meal combos (full size) can be added to your booking for $15 each, or add Teacher Hot Drink vouchers for $4.

HOLIDAY PROGRAM TERMS AND CONDITIONS

PAYMENT OPTIONS:
Direct Deposit Payment
Direct deposit payments must be cleared at least 14 days prior to your booking date.
Credit Card Payment
Call 03 5250 7200 to make credit card payments. A 1.5% Credit Card surcharge will apply
Cheque Payment
Deposit your cheque at a NAB Branch or post your cheque directly to Adventure Park. Cheques must be cleared at least 14 days prior to your booking date.
Account Details: BSB 083-646 Account 18-170-3054
Account Name: Adventure Park PTY LTD, National Australia Bank, Geelong Branch
Quote your Booking ID as reference
Postal address: PO Box 370 Leopold 3224

BOOKING CONFIRMATION AND PAYMENT

Pre-Paid Holiday Programs:

A booking deposit must be paid in full to confirm your booking. A booking will be cancelled if the booking deposit is not paid by the invoice due date. Payment of the booking deposit shows acceptance of these Booking Terms and Conditions
The booking deposit is $230.00.
At time of booking, estimated child and carer attendance numbers must be provided to Adventure Park.
All bookings must be paid in full a minimum of 14 days prior to booking date.
Any bookings not paid by this date, will be subject to a price increase to the Flexi rate.
Any numbers over and above the confirmed booking will be charged at the Flexi rate, and invoiced to the school

Flexi- rate School Holiday Programs:

A booking must be made and deposit received prior to your visit date.
24 hours notice is required prior to booking date if attendance numbers alter greater than 20%.
Child & Carer attendance numbers will be calculated at the ticket gates on your arrival to the park. These attendance numbers will be confirmed with a holiday representative at this time.
A final invoice will be issued and emailed to the holiday program booking representative on the day of the booking, with payment to be made in full no later than 14 days from invoice date.

CANCELLATION/REFUNDS

Adventure Park may cancel a confirmed booking should booking deposit not be paid as required by these terms and conditions.
In the event a booking is cancelled, deposit payments are non-refundable. Adventure Park will refund any remaining payments in full providing the booking is cancelled in writing more than 14 days before the booking date. If cancellation of the booking is received less than 14 days before the booking date, all monies paid to Adventure Park will be forfeited.

ENTRY CONDITIONS
All guests must adhere to Adventure Park's Conditions of Entry. Notice of the Conditions of Entry can be found at the Adventure Park Ticket Gates and at www.adventurepark.com.au

EQUIPMENT AND ELECTRICAL
If you wish to bring any equipment into Adventure Park, including electrical equipment, the equipment will need to be inspected by Adventure Park prior to use to ensure it is deemed safe for use, tested and tagged.

HOLIDAY PROGRAM ADMISSION TICKETS

Minimum of 20 paying children are required to receive discounted holiday program ticket price.
One carer is admitted free with every 5 paying children.
Additional carers pay holiday program ticket price.
Parents accompanying the holiday program pay the day ticket which is payable on the day at the gate.
Holiday Programs who on the booking day arrive with less than 20 children do not qualify for the holiday program booking ticket price.
Holiday Programs with less than 20 children on the booking day will be charged at the full general admission day ticket rate.
A Season Pass Membership is not accepted as an admission ticket for holiday program bookings.
Holiday Program rates are not available to programs who arrive without a booking.
Holiday Program bookings are valid during Victorian Government School Holiday week days only. Not valid Saturday, Sunday or Public Holidays.
Holiday Programs are required to be a government accredited service. Scout/girl guides, private foundations/clubs, sports camps, class parties DO NOT QUALIFY for the holiday program ticket price.
Holiday Program ticket prices and information are valid until 8th April 2018.

BOOKING DETAILS

Holiday Program bookings include free reserved undercover seating area for your programs exclusive use. This will be allocated and confirmed by Adventure Park.
BBQ hire can be added to a booking at a cost of $40.00 per BBQ.

AQUA RACER CHAMPIONSHIP RULES

Race Details

The Aqua Racer Championship is held on the 26th January.
Qualifying times between 12pm & 2pm.
The top 12 qualifying times will be recorded.
The top 6 times will race off in the final at 2.15pm.
Where any one of the top six competitors cannot compete or is not in attendance for the final the next best time will take sixth place and so on.
Competitors must take off upon the green light otherwise no time will be recorded.
Competitors can record as many times as they like within the two hour qualifying period.
Queue jumping will not be permitted during qualifying.
The adult 1st place winner receives a cheque payment for the winning amount.
No assistance is allowed to ensure a quicker ride i.e soaps, wax, butter.
Clothing to be swimwear only i.e shorts, bathers, rash vest, wetsuits.
Adventure Park employees are not permitted to participate in the event.

Positioning

Competitors must positioned face down on their matt, with a firm grip on the handles in their lane ready to start the race.
Failure to complete the correct action at the start position will result in disqualification.

Adventure Park reserves the right to alter terms and conditions without notice.

Terms and Conditions