We are a COVID Safe Park

We are operating under a Government approved COVID Safe Plan.

We are committed to keeping you safe during your visit and as per the Victorian Government's directions for open premises, the following measures are being implemented at the Park this season.

As of 18 November 2021, all visitors above 12 years and 2 months of age must be COVID-19 vaccinated and verification will be required upon entry.

Reduced Capacity

Adventure Park will operate at a reduced capacity.

Physical Distancing

Please maintain 1.5m physical distance from other people while in the Park.

Hygiene & Sanitation

We have increased our cleaning and sanitation of shared facilities, rides and high touch points throughout the Park.

• Please practice good hygiene while visiting the Park by washing hands thoroughly and sanitising hands at one of our many sanitising stations before and after riding.

• Please avoid touching surfaces where possible, and sneezing or coughing into your elbow.

Contactless Payments

We encourage contactless payments while in the Park.

• We recommend purchasing food via our NEW easy online food ordering app.

• We encourage purchasing admission tickets online in advance of your visit.

Face Masks

Face masks are not required but are recommended when unable to distance 1.5m from others.

• Masks are not permitted on water rides as they interfere with the safe operations of the ride/attraction.

Stay Home if Unwell

If feeling unwell or experiencing any COVID symptoms, please stay home and choose to visit us another day.

• Please contact Guest Services to change your booking and tickets.

FAQs

Am I required to wear a face mask in the Park?

Face masks are not required but are recommended where 1.5m distance can't be maintained from others.

Can I buy tickets at the gate?

No. Due to COVID measures required by the Victorian Government, this season tickets must be pre-purchased online.

This ensures that we can maintain our capacity limits and contract tracing obligations. Easily purchase tickets from our website on your smart phone or mobile device. Alternatively, you can print tickets at home and present in paper format.

Should you need to purchase additional tickets at the park, our Guest Services staff will be able to assist you to add to your booking that is already in place (subject to capacity limits).

Can I refund my tickets if I decide not to visit?

Adventure Park tickets are non-refundable. Date change requests are available and subject to capacity limitations up to 72 hours prior to your booking.

Should you need to change the date of your booking/visit due to illness, you can do so up to 5pm the day prior to your booking by providing medical documentation.

Our Guest Services staff will be happy to assist you to choose a date that has availability. Please note that your preferred date may not be available due to capacity limitations.

An inability to find an alternate date will not be reason for a refund.